No Show Policy
Our goal is to provide the highest quality care in a timely manner. To achieve this goal, we have established an Appointment Cancellation/No Show Policy. If you need to cancel your child’s routine appointment, please call 24 hours prior to the appointment time. If you need to cancel your child’s sick appointment, please call at least 2 hours prior to the appointment time. Patients that miss their appointments without prior notification are sent a letter after the first and second offense. Patients may be terminated, at the discretion of their PCP after missing three appointments without prior notification.